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TERMS & CONDITIONS

1. Who We Are

The Dear Academy offers play-based learning sessions for children aged 4–16, as well as parent forums and talks on child development. Our goal is to provide engaging, inclusive, and supportive learning experiences for families.

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2. Services Provided

We offer a variety of services including:

  • Bespoke play-based learning sessions for children

  • Parent and child sessions

  • Monthly parent forums

  • Talks by educational and wellbeing professionals

All sessions are delivered by experienced practitioners.

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3. Booking and Registration

To register for a session or express interest, you may be asked to complete an online form. Full details will be provided upon booking confirmation. Some sessions may require advance registration and are subject to availability.

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4. Payments

Payment details will be provided once session times and groupings are confirmed.
Payments must be made in full before the start of any session or programme unless otherwise agreed.
We currently accept debit/credit cards

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5. Cancellations & Refunds

  • Cancellations by You: If you need to cancel a session, please let us know as soon as possible. Refunds may be offered at our discretion and may depend on notice period and session type.

  • Cancellations by Us: If a session is cancelled by The Dear Academy (e.g. due to illness, weather, or low numbers), you will be offered an alternative date or a full refund.

Missed sessions are non-refundable unless otherwise agreed in advance.

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6. Conduct and Participation

We expect respectful behaviour from all children and adults attending our sessions. We reserve the right to ask any participant to leave if behaviour is unsafe or disruptive, without a refund if necessary.

Children must be collected promptly at the end of each session.

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7. Intellectual Property

All content on this website, including text, images, logos, and downloadable materials, is the property of The Dear Academy and may not be copied or reused without written permission.

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8. Privacy and Data Protection

We take your privacy seriously. Personal data is handled in accordance with our Privacy Policy, which explains how we collect, store, and use your information.

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9. Website Use

We strive to ensure our website is accurate and up to date. However, we make no guarantees about the content and reserve the right to make changes at any time. Use of our website is at your own risk.

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10. Limitation of Liability

The Dear Academy is not liable for any direct or indirect loss, injury, or damage resulting from the use of our website or services, except where required by law.

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11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page. Your continued use of our services or website indicates acceptance of any updates.

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12. Contact Us

If you have any questions about these Terms or anything else, please get in touch:

The Dear Academy
Email: elizabeth@thedearacademy.com
Website: www.thedearacademy.com

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